Google Business Profile mistakes that cost local KC businesses leads

When you claim your Google Business Profile, you expect it to help customers find and contact your business. However, if your profile is incomplete, inaccurate, or poorly maintained, it can actually cost you leads. You put time and effort into creating a profile, but simple mistakes can undermine its effectiveness.

You need to make sure your business hours are up to date, especially if they change seasonally or for holidays. If a customer shows up at your door only to find you're closed, they're likely to take their business elsewhere. You should also ensure your profile includes a accurate and concise description of your business, including the products or services you offer.

Your Google Business Profile should also include high-quality photos of your business, inside and out. This helps customers recognize your location and get a sense of what to expect when they visit. You should also respond promptly to customer reviews, both positive and negative, to show that you value their feedback and care about their experience.

If you don't verify your business location, you risk not showing up in local search results. This can be a major problem, especially if you rely on foot traffic or local customers. You should also keep your profile consistent with your website and other online listings, including your business name, address, and phone number.

To get the most out of your Google Business Profile, you should regularly post updates and offers to keep customers engaged. You can use this feature to promote special deals, announce new products or services, or simply to keep customers informed about what's going on with your business. By avoiding common mistakes and using your profile effectively, you can increase your online visibility and attract more leads to your Kansas City business.

You should regularly check your profile for accuracy and completeness, and make updates as needed. This includes ensuring your categories are correct, and that you're using relevant keywords in your description. By taking the time to get your Google Business Profile right, you can help potential customers find and choose your business over the competition.

Keep reading

We are a Kansas City marketing agency that puts results in writing: hit your goals in 90 days or month 2 is free. See what that looked like for other clients, browse plans from $197/mo, or get a free audit of your current setup.

← back to blog